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Service Sales accounted for approximately 30% of Andritz’s Group Sales in 2003, and have experienced faster growth in recent years than Sales derived from capital contracts. This is in line with the requirements of customers who continue
to outsource service and maintenance activities. Andritz intends to continue to grow its services business, also to support the aim of maintaining its profitability during periods of adverse business and market cycles and to lessen its reliance on
large projects. Recognizing the importance of a local presence for customer services, Andritz intends to achieve this goal both through the organic growth of its service business as well as, where appropriate, the strategic acquisition of specialist
service providers in the local markets in which it operates.
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